At ERVIEN, we are committed to delivering your order quickly, reliably, and with full transparency. Below you will find details on our shipping process, delivery times, and logistics.
All orders are processed and shipped from our U.S. warehouse for faster delivery. We offer free standard shipping on all orders, both domestic and international. We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
We aim to deliver your items as quickly as possible. Shipping time varies by location. Estimated delivery timeframes are as follows::
Location | *Estimated Shipping Time |
---|---|
United States | 5-20 Business days |
Canada, Europe | 5-20 Business days |
Australia, New Zealand | 5-25 Business days |
Central & South America | 5-25 Business days |
Asia | 5-20 Business days |
Africa | 5-25 Business days |
Max delivery time – 45 business days.
*This doesn’t include our 1-3 day processing time.
You will receive an email with a tracking number once your order is shipped but sometimes tracking is not available. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.
If you have any other questions, please reach out to us via Contact Us page or email us at support@ervien.com, and we will do our best to help you out.